Code of Conduct

Thank you for being a part of our community. We maintain a number of geographical and topical discussion communities, to allow members to network, share ideas and advice, and discuss cases and strategies. 

To promote productive conversation and a positive experience for all members, we have developed basic guidelines of conduct for participants. By participating in our community, you agree to abide by these guidelines in all of your list communications. NACA staff and community leaders will moderate the lists and enforce the guidelines. Repeated violation may result in temporary or permanent removal from the community. 

If you have any questions or concerns regarding these guidelines or the community in general, please email membership@consumeradvocates.org.

Confidentiality and Privacy 
All information shared in list conversations and the resource library is accessible only to NACA members. All communications on these lists must be treated as privileged, co-counsel communications. Never forward or share any information from a list conversation or the resource library to anyone who is not part of that list. For example, you may not forward an email, say that you learned a certain trial skill on this list, or quote any part of a list member’s email. You may cut and paste publicly available information for another, such as case cites or articles, but do not forward the email itself.

While this is a private online community that only current members in good standing have access to, NACA cannot guarantee that your fellow members will comply with the community rules 100% of the time. Use good judgment, therefore, when sharing any information of a particularly sensitive nature, such as client and case details, or making comments about peers/firms. NACA membership is constantly changing and it is easy to search historical conversations.

Using Community Information
You can use the information (whether factual or legal) that you learn from this group in whatever way you think appropriate. For instance, if you learn of an unreported case on this list, there is no reason you can’t use that case in your own brief. Or, if you learn that a company has already had a class action filed against it, you can contact the lawyer who filed the suit. Or, if a document is provided as an attachment, you can use the document. 

If you do NOT want information to be released at all outside the group, you should: not post the information at all; post a general description and ask for private contact by interested members (from whom you can extract a clear promise of confidence); or post the information and clearly and prominently ask group members to contact you before using the information in any way.

Posting to the Community
Relevancy of Posts
The purpose of posting is to add value and knowledge to the group’s conversation. Keep all posts on-topic and relevant to the discussion. If going off topic in an instance would make a good point and be worth the time of the entire group, please begin that subject line with “OFF TOPIC” followed by a brief subject description. If any member of a list asks that an off-topic discussion end, then it should cease immediately. 

Courtesy Posts
Avoid sending non-substantive or personal messages to the entire group. If you wish to thank or apologize to someone or to have a conversation that is not relevant to the entire group, send a private message. To do this, use the “Reply to Sender” link to the right of the message. 

Subject Lines
When posting a message, use a clear and concise subject line so that others can quickly identify the topic of the message and also so that posts can be easily searched in the archives. 

Respectful Language 
Be civil and respectful of others when posting. Wholesome disagreements are fine, but do not use insulting, defamatory, or threatening language. Do not post any language or material that is offensive, explicit, racist, or illegal. 

Capitalization
Do not “shout” on the lists by using all caps. You may emphasize a word or two by using caps, but do not capitalize entire sentences. 

Quoting in Messages
If you quote a prior message when replying to it, please quote only the part to which you are replying and not the entire message. When posting material that is not your own, whether it comes from a previous post or another source, be sure to follow all copyright laws and give proper credit for the material. 

Cross-posting Messages

When posting a message to more than one listserv, post separately to each list and begin the subject line with “CROSS-POSTED” followed by a brief description of the subject. When cross-posting, be sure that the content is relevant to each list on which it is being posted—do not spam lists by posting content that is unrelated to the list’s main topic.

Advertisements

Do not post advertisements or promotions on community lists. If you believe a product or service would help an individual, send the information via a private message. 

Administrative Requests
Do not send any administrative requests (such as “unsubscribe”) through the lists themselves. You can change your settings and remove yourself from lists by editing your profile. If you need help with this, check the FAQ page or email NACA staff at membership@consumeradvocates.org.

External Sites
NACA takes no responsibility for the content of external sites that may be shared by members on these lists. Exercise good judgment and caution when opening links posted to the lists. 

Updated March 2016.